Uber Eats

Can I make changes to an order I placed with UberEats?

Once an order is placed on Uber Eats, it cannot be edited; any changes require cancelling the order and placing a new one.

What should I do if my UberEats order arrives damaged or late?

If your order from Uber Eats arrives late or damaged, please report the issue directly through the app under “Help,” as delivery support and resolution are handled by UberEats.

Are you available on UberEats, Skip the dishes, or Door dash?

We partner exclusively with Uber Eats for delivery, ensuring consistent, allergy-safe handling and real-time tracking, and we are not currently available on SkipTheDishes or DoorDash.

Is every cake and pastry available on UberEats, or just a limited menu?

The menu on Uber Eats shows a limited selection of ready-to-go items, while our full range of thousands of customizable cake designs is available through our full ordering channels.

Can I place an UberEats order for pick-up instead of delivery?

Order from Uber Eats, select Rashmi’s Bakery, choose “Pick-up,” and collect your order in-store when notified.

Why UberEats prices are different from in-store prices at Rashmi’s Bakery?

Prices on Uber Eats are higher than in-store due to platform commissions, service fees, and delivery costs, while in-store pricing remains lower since it avoids these third-party charges.

What’s the UberEats delivery zone, and how do I check if I’m covered?

Delivery availability for Uber Eats depends on your location, distance, and courier availability—just enter your address in the app and check if Rashmi’s Bakery appears.

Can I request a custom-decorated cake through UberEats, or do I need to order that directly?

Custom cakes aren’t available on Uber Eats; only ready-to-go items are listed. For custom designs, order directly through our website or contact the bakery.