What steps should I follow to book a delivery for my order?Will I get a text or email when my delivery is on the way or has arrived?Any tips for transporting the cake or cupcakes safely if I’m picking up?Who should I contact if something goes wrong with my delivery or pickup order?Do you offer delivery services?Do I have to pick up at a set time, or can I arrive whenever I’m free?What delivery slots do you offer—including weekend, holiday, and same-day options—and which ones apply to tiered or wedding cakes?Do you deliver outside the GTA (Greater Toronto Area)?Can you send a surprise cake order without informing the recipient?What is your delivery area and how much do deliveries cost?Can you bring my order out to my car for curbside pickup?Can you deliver my cake along with flowers or other non-bakery gifts?Do you offer cash or credit on delivery (COD)?Is there a minimum order amount required for delivery?What happens if I’m not home when the delivery arrives?Do you charge a delivery fee, and how much is it?Can I pick up my order from the bakery instead of having it delivered?Can you schedule a midnight (12 AM) cake delivery for a surprise?What’s the difference between Flex and Precision delivery—and what do they cost?What happens if my delivery is late or something is missing?Do you offer delivery on weekends and public holidays?How can I find out whether you deliver to my address—and what it will cost?Do I need to order ahead, or can I simply walk in for pickup?
Delivery & Pickup

Can you send a surprise cake order without informing the recipient?

We may call the recipient to confirm delivery. If you request no call, the order will be left at the address provided, and you’ll be notified. Please ensure someone is available to receive it.

Our surprise-delivery policy

We don’t dispatch “silent” birthday cakes. To ensure the order reaches the right hands—and isn’t left melting on a doorstep—our team member or driver may call the recipient to confirm they’re home and verify delivery details.

If you still want the element of surprise

You’re welcome to ask us not to call, but you’ll assume full responsibility for making sure someone is available. If no one answers the door, we’ll leave the cake at the address you provided and notify you immediately. Please consider weather, apartment access, and the recipient’s schedule before choosing this option so your sweet surprise arrives in perfect condition.