What steps should I follow to book a delivery for my order?Will I get a text or email when my delivery is on the way or has arrived?Any tips for transporting the cake or cupcakes safely if I’m picking up?Who should I contact if something goes wrong with my delivery or pickup order?Do you offer delivery services?Do I have to pick up at a set time, or can I arrive whenever I’m free?What delivery slots do you offer—including weekend, holiday, and same-day options—and which ones apply to tiered or wedding cakes?Do you deliver outside the GTA (Greater Toronto Area)?Can you send a surprise cake order without informing the recipient?What is your delivery area and how much do deliveries cost?Can you bring my order out to my car for curbside pickup?Can you deliver my cake along with flowers or other non-bakery gifts?Do you offer cash or credit on delivery (COD)?Is there a minimum order amount required for delivery?What happens if I’m not home when the delivery arrives?Do you charge a delivery fee, and how much is it?Can I pick up my order from the bakery instead of having it delivered?Can you schedule a midnight (12 AM) cake delivery for a surprise?What’s the difference between Flex and Precision delivery—and what do they cost?What happens if my delivery is late or something is missing?Do you offer delivery on weekends and public holidays?How can I find out whether you deliver to my address—and what it will cost?Do I need to order ahead, or can I simply walk in for pickup?
Will I get a text or email when my delivery is on the way or has arrived?
We don’t send real-time delivery updates. Orders arrive within your chosen window, and drivers may call if needed. For updates, contact the bakery on delivery day.
Current notification system
At the moment we don’t send real-time texts or emails for deliveries. Please plan for your order to arrive within the agreed window (typically 12 – 7 PM unless you booked a special two-hour slot). Our courier will only call if there’s an issue.
How to get a status update
If you’d like an update on delivery day, just call the bakery and we’ll check with the driver for you. We’re working on adding automatic alerts in the future and appreciate your patience while we improve the system.