What steps should I follow to book a delivery for my order?Will I get a text or email when my delivery is on the way or has arrived?Any tips for transporting the cake or cupcakes safely if I’m picking up?Who should I contact if something goes wrong with my delivery or pickup order?Do you offer delivery services?Do I have to pick up at a set time, or can I arrive whenever I’m free?What delivery slots do you offer—including weekend, holiday, and same-day options—and which ones apply to tiered or wedding cakes?Do you deliver outside the GTA (Greater Toronto Area)?Can you send a surprise cake order without informing the recipient?What is your delivery area and how much do deliveries cost?Can you bring my order out to my car for curbside pickup?Can you deliver my cake along with flowers or other non-bakery gifts?Do you offer cash or credit on delivery (COD)?Is there a minimum order amount required for delivery?What happens if I’m not home when the delivery arrives?Do you charge a delivery fee, and how much is it?Can I pick up my order from the bakery instead of having it delivered?Can you schedule a midnight (12 AM) cake delivery for a surprise?What’s the difference between Flex and Precision delivery—and what do they cost?What happens if my delivery is late or something is missing?Do you offer delivery on weekends and public holidays?How can I find out whether you deliver to my address—and what it will cost?Do I need to order ahead, or can I simply walk in for pickup?
Do I have to pick up at a set time, or can I arrive whenever I’m free?
Choose a pickup date and time window when pre-ordering, and we’ll have your order ready and notify you when it’s prepared. Walk-ins are welcome anytime during business hours for ready-to-go items.
Scheduled pickup windows
When you pre-order, you’ll choose a pickup date plus a one-hour window (or a specific time) that suits you. We’ll have your order ready within that slot and text you when it’s prepared. Running a bit late the same day? No worries—we’ll keep everything refrigerated until you arrive, as long as it’s before closing.
Walk-ins for ready-to-go items
If you’re popping in for our everyday ready-to-go treats with no pre-order, simply visit any time during regular business hours and shop straight from the display.