What steps should I follow to book a delivery for my order?Will I get a text or email when my delivery is on the way or has arrived?Any tips for transporting the cake or cupcakes safely if I’m picking up?Who should I contact if something goes wrong with my delivery or pickup order?Do you offer delivery services?Do I have to pick up at a set time, or can I arrive whenever I’m free?What delivery slots do you offer—including weekend, holiday, and same-day options—and which ones apply to tiered or wedding cakes?Do you deliver outside the GTA (Greater Toronto Area)?Can you send a surprise cake order without informing the recipient?What is your delivery area and how much do deliveries cost?Can you bring my order out to my car for curbside pickup?Can you deliver my cake along with flowers or other non-bakery gifts?Do you offer cash or credit on delivery (COD)?Is there a minimum order amount required for delivery?What happens if I’m not home when the delivery arrives?Do you charge a delivery fee, and how much is it?Can I pick up my order from the bakery instead of having it delivered?Can you schedule a midnight (12 AM) cake delivery for a surprise?What’s the difference between Flex and Precision delivery—and what do they cost?What happens if my delivery is late or something is missing?Do you offer delivery on weekends and public holidays?How can I find out whether you deliver to my address—and what it will cost?Do I need to order ahead, or can I simply walk in for pickup?
Delivery & Pickup

What delivery slots do you offer—including weekend, holiday, and same-day options—and which ones apply to tiered or wedding cakes?

We offer Flex (12–7 PM) and Precise (2-hour) delivery. Weekend, holiday, or same-day orders use Priority options with surcharges. Wedding cakes use Precise by default.

Delivery options at a glance

To keep things simple, we offer two core slot types—Flex (a broad 12 PM – 7 PM window) and Precise (a two-hour window you choose). When you need weekend, holiday, or same-day service, just add the Priority upgrade and the same two slot styles become Priority Flex and Priority Precise. The chart below shows how it all maps out, along with any surcharges.

Category

Option

Time window

Typical use

Extra fee?

Weekday

Flex

12 PM – 7 PM

Most weekday orders placed in advance

No


Precise

2-hour window you pick

Weekday orders that need a tighter arrival time

Yes

Weekend / Holiday / Same-Day

Priority Flex

12 PM – 7 PM

Saturday, Sunday, public-holiday, or same-day bookings

Weekend/holiday surcharge


Priority Precise

2-hour window you pick

Weekend, holiday, or same-day orders needing exact timing

Weekend/holiday surcharge + precise-window fee

Tiered & wedding cakes

All multi-tiered and wedding cakes travel with Precise or Priority Precise service by default—built into your delivery quote—so your show-piece arrives exactly when the venue expects it.

Smooth & reliable service

Whichever slot you choose, our courier partners handle desserts with the same care we put into baking them. You’ll get a clear delivery window, transparent pricing, and a team ready to help if plans change—so your celebration stays sweet from kitchen to table.