What steps should I follow to book a delivery for my order?Will I get a text or email when my delivery is on the way or has arrived?Any tips for transporting the cake or cupcakes safely if I’m picking up?Who should I contact if something goes wrong with my delivery or pickup order?Do you offer delivery services?Do I have to pick up at a set time, or can I arrive whenever I’m free?What delivery slots do you offer—including weekend, holiday, and same-day options—and which ones apply to tiered or wedding cakes?Do you deliver outside the GTA (Greater Toronto Area)?Can you send a surprise cake order without informing the recipient?What is your delivery area and how much do deliveries cost?Can you bring my order out to my car for curbside pickup?Can you deliver my cake along with flowers or other non-bakery gifts?Do you offer cash or credit on delivery (COD)?Is there a minimum order amount required for delivery?What happens if I’m not home when the delivery arrives?Do you charge a delivery fee, and how much is it?Can I pick up my order from the bakery instead of having it delivered?Can you schedule a midnight (12 AM) cake delivery for a surprise?What’s the difference between Flex and Precision delivery—and what do they cost?What happens if my delivery is late or something is missing?Do you offer delivery on weekends and public holidays?How can I find out whether you deliver to my address—and what it will cost?Do I need to order ahead, or can I simply walk in for pickup?
Delivery & Pickup

Who should I contact if something goes wrong with my delivery or pickup order?

For fastest help, call 905-970-0666 (Brampton) or 905-270-7676 (Mississauga). You can also email info@rashmisbakery.com, and we’ll respond as quickly as possible.

Call us for fastest help

If your order hasn’t arrived within the promised window—or you spot an issue when you pick up—phone us right away: 905-970-0666 (Brampton) or 905-270-7676 (Mississauga). A quick call lets us jump into action and resolve the problem on the spot.

Email if more convenient

Prefer writing? Send details to info@rashmisbakery.com and we’ll reply promptly. No matter how you reach out, your satisfaction is our priority, and we’ll do everything we can to make things right.